Improving processes to drive student retention

The Student Retention Manager will be responsible for overseeing student retention within the Business School, analysing data, supporting students that are at risk, and developing initiatives to improve student retention.

What you’ll be doing

• Analysing retention data and reviewing this from a withdrawal, compliance, and financial perspective.

• Tracking the student journey and ensuring this is recorded accurately, including students going ‘off track’ from their expected study plan.

• Targeting specific student groups, such as dormant students, debt students and students on an interruption of studies, with the aim of supporting these students and helping them to complete their programme.

• Working with Award Leaders, the Academic Administration team and Personal Tutors to initiate and develop resit and re-submission projects.

•Overseeing the visa extension process from within the Business School, liaising with students to review their eligibility and create a study plan to allow students to complete their programme. 

• Reviewing the main reasons students fall off track, working with key stakeholders and students on how to reduce this in the future.

Choose a better work-life balance

With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home. Either way, you’ll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.  In addition, you’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded.  On top of a competitive salary, we provide a generous annual leave entitlement of 25 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family.   Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree.