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Customer Services Administrator

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Job details

General information

Reference

001445  

Publication end date

22/08/2022

Close Date

22/08/2022

Vacancy details


Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship

Job Profile

Administration - Administrative Roles

Title

Customer Services Administrator

Contract Type

Permanent

Job Purpose

Working as part of a small admin team: to undertake all administrative and other tasks required to ensure the smooth running of the Abingdon office, a high level of customer services and excellent support for ActEd’s staff.

Key Responsibilities:

1.Performing routine administrative tasks including operation of standard office equipment

2.Dealing promptly and efficiently with telephone and email queries from students, employers, suppliers and staff

3.Performing administrative tasks as required, for example, checking and processing applications, data entry, course set up and organisation, finalising published materials.

4.Ensuring that students receive an excellent service from ActEd in all aspects of our service.

5.Assisting the other members of the admin team as and when needed.

6.Other ad-hoc tasks and projects as required ensuring the smooth running of the Abingdon office.

Department

Accountancy & Tax - Actuarial

Vacancy location

Location

UK, South East, Abingdon

Candidate criteria

Candidate Criteria

•Friendly and a good team player
•Excellent interpersonal and communication skills
•Efficiency, accuracy, attention to detail
•Self-motivated and willing to take the initiative
•Aptitude to work without direct supervision
•Strong organisational skills with the ability to adapt and successfully multi-task
•IT skills – Word, Excel, Internet, databases
•Willingness to learn new skills and adapt to change

Please note that the successful candidate will be required to undergo a basic DBS check

Employment Details

Contract Hours

37.50

FTE

1.00

Salary

Competitive

Attachments

Full Job Description

Customer Service Administrator JD.pdf (21 Kb) Download attachment 

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